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The Samsung OfficeServ 7000 series hybrid communications platform provides a traditional or IP-based wired and wireless solution for voice and data communication. Businesses can deploy OfficeServ 7000 systems to build sophisticated telephony applications, secure data communications infrastructure and
policy-driven networks.
This means that a remote user
can connect to the business
telephone system as a direct
fully featured extension via any
private or public data circuit
(such as ADSL) or from any data
outlet on the local area
network.
Benefit – work from ANY
location, making and receive
calls via the main company
lines, range of terminals include
a physical desk phone, a PC
based softphone or a wireless
handheld phone.
OfficeServ comes in a range of
processor sizes and
Configurations to allow fully
featured networking
Connectivity between sites and
remote locations via simple IP
integration. This means that
you can centralise your
resources such as centralised
operator (on a screen based
console), centralised voicemail,
or even shared skill resources
over multiple sites. With all
locations linked via the IP
network.
This means that a single phone
extension can support
multiple users via a log on code.
Example, 5 staff that share a
single extension can simply log
on with their own PIN and the
phone will adopt their personal
settings such as extension
number, direct dial number,
class of service, group
membership and log in and
personal voicemail.
Rather than the traditional day/
night service that you have
currently, the OfficeServ uses
SIX time-plans to cover a 24
hour period. The benefit is that
each area of the company can
be independently automated
to follow different rules for call
distribution based on time of
day and day of week.
OfficeServ can automatically
place important callers to the
top of any ringing queue based
on either the number they
dialed or the number their
calling from, providing the
option of an enhanced service
level to special customers.
OfficeServ can control the
maximum number of calls
which are received on any
given group number to ensure
that ALL direct dial numbers
have an equal chance of
connecting to an available
incoming ISDN line.
Integration to the local area
network allowing end user and
remote programming changes
to be done via windows based
GUI from any authorised PC on
the local or wide area network.
Windows based application
with an easy to use interface to
support the handling of multiple
calls to multiple local or
networked extensions within
the business.
Samsung voicemail now offers
the complete integration with
your email to alert you to
voicemail messages and
recordings within individual and
group mailboxes.
There are now a suite of
products to provide desktop
control of your telephone and
integration to any customer
contact database.
