CommsProvider are end to end business telecom specialists.
They can advise on the best products to match your business’ needs.
It was only in the last few months that I thought about getting a base for my business. Up till recently, it’s just been me working from home. I never dreamt of my business growing this much to the point where I’d need staff and somewhere for my staff to go.
I suppose I was quite naïve when it came to telecoms. I just assumed that you plug in and go. Didn’t realise there was different types of lines and the costs of business mobiles looked extortionate! I was way out of my depth. You don’t think of these things when you sort out your home phone and broadband (I guess you don’t need that many options).
CommsProvider understands that not everyone is as interested as they are in telecoms, that’s why they do the thinking for you. You tell them what you want and they come up with a bespoke solution to make that happen. It’s not just the handsets that you’re going to use that you need to worry about, It’s the infrastructure, it’s the software, the type of phone system that you’re going to use and what your business mobile(s) will be most used for.
I don’t know about the cabling or the lines. Why do I need a phone system, don’t we just use the handsets that are on the desk and dial out from there? The mobiles my staff have been using up to now are personal ones that I pay for, but I don’t know what they’re using them for, I just know that my bills are high and I can’t make heads nor tails out of them.
CommsProvider cater each solution to ensure business continuity and cost-effectiveness. They only use the latest, cutting-edge technology from the suppliers that they have built strong relationships with over the years, such as, Mobotix, Samsung, Panasonic, Excel, 3CX, O2 & EE.
A typical small to medium business starting from scratch would most likely be provided with products from the majority of these suppliers. CommsProvider offer installations of digital phone systems and VoIP so your lines can automatically route calls in and out from a backup line if one goes down. The software from 3CX can be perfect for small businesses as well, as you can utilize certain features like the Auto Attendant and also Call Recording which can be a great tool for GDPR.
The high-tech thing doesn’t really mean much to me. I know how to run a business but I still take a notepad and pen with me everywhere because I don’t know how to use certain functions on my phone or computer. My staff are quite like-minded and aren’t very technically savvy either.
CommsProvider don’t just install and maintain your telecoms, They also provide all-round support to their customers. They are very knowledgeable and their experienced SupportProviders who can help you with your business mobiles, any technical support if something goes wrong with your hardware or software and if you and your staff need extensive 1-2-1 training on anything, they’ll be there.
So I have ten staff at the moment, but at the rat,e we’re progressing, I’ll need the telecoms to progress with us as the team expands. Do I have to wait until my contract ends before changing any of the systems
CommsProvider can provide customers with the Samsung OfficeServ communication platform. You can start small with a solution that supports the number of phones that you will need now, as your business grows, the system can easily be upgraded by simply migrating from one system to another. This can be done within your contracted period but will incur an increase of charges as it would be a more expensive system.
As I mentioned before, I can’t make heads or tails of these bills that I’m receiving. Can you show me what to do?
CommsProvider’s Billing Administrator can do better than that for you. They provide monthly billing analysis to make sure you are on the right tariff for you. They will also keep a close eye on the account’s usage, so if one of the users starts creeping up to the data limit or starts incurring roaming charges, They will notify you so that you can prevent any further costs.
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